NIGHTMARE GRAB BAG RELEASE: see how all our prep went wrong during our biggest sale!

Grab bags - we know them, we love them, we FINALLY thought we had them mastered. And then... THIS. What a nightmare. And with two thousand grab bags pre-packed, it couldn't have happened at a worse time. Come along as me and my team prep, release and ultimately stress over grab bags. On the plus side, it can only go up from here, right?

Watch the video HERE!